Recorded at PEX Europe, the Director of Spark (lean
transformation and Sustainability at BBC, Adrian Ruth joins us to
share that four years on the organization’s transformation program
called Spark program is going strong. His remit is to ensure that
the “phenomenal” and “very, very successful” organization meets the
challenges coming at them on every front- changing audience
demands, exponentially multiplying competition, etc. Adrian notes
that most folks at the BBC are like him- they joined the
organization because they’re passionate about the organization and
they really want to delivery the best possible output on every
platform and every genre to the audience.
About the Podcast
B2BiQ features personal conversations about the business disciplines of Process Excellence, Shared Services, Customer Experience and Customer Management.