Recorded at SSOW Manchester, Tobias Unger joins us and shares
that his old job title of Head of Organizational Development and
Strategic Projects is a working title for Head of Innovation &
Digitalization & Benchmarking. He didn’t like the word Strategy in
his job title. He sees himself as a down to earth guy- and he’s
interested in discussing his colleagues' problems and what stresses
them. That, he says, is where automation is needed and will be most
effective. Strategy he feels has a not-down-to earth feel. He wants
to ensure his colleagues understand that finding solutions to their
actual issues is what creates the strategy- not the other way
around. On life lessons, Tobias says that while every situation is
different, you can deal with each situation as long as you
adapt.
About the Podcast
B2BiQ features personal conversations about the business disciplines of Process Excellence, Shared Services, Customer Experience and Customer Management.